Gordo's Trucking and Repair Services LLC ("Gordo's Trucking," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gordostrucking.com or contact us for services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Submit an employment application
- Call or email us directly
- Request a service quote
This information may include:
- Full name
- Email address
- Phone number
- Mailing address
- Company name
- Details about requested services
- Resume and employment history (for job applicants)
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring URLs
- Date and time of your visit
This information is collected using cookies and similar tracking technologies. You may control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide, operate, and maintain our services
- Process employment applications
- Send you relevant information about our services (with your consent)
- Improve and optimize our website
- Comply with legal obligations
- Detect and prevent fraudulent or spam activity
- Contact you with quotes, follow-ups, or updates related to your service request
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website or conducting business (e.g., web hosting, email delivery), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets.
- With Your Consent: For any other purpose with your explicit consent.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions are retained for up to 2 years. Job application materials are retained for up to 1 year after submission, unless the applicant is hired.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze website traffic. We may use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Such as Google Analytics to understand how visitors use our site.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.
6. Third-Party Services
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and accept no responsibility for them. We encourage you to review the privacy policy of any site you visit.
We may use the following third-party services:
- Google Analytics (for website analytics)
- Google Fonts (for typography)
- Google Maps (for location display)
Each of these services has their own privacy policies which govern how they use data.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request correction of inaccurate personal data.
- Deletion: The right to request deletion of your personal data.
- Opt-Out: The right to opt out of marketing communications at any time.
To exercise any of these rights, please contact us at gregflores81@gmail.com or call (216) 210-7008.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To submit a request, contact us at the information below.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Business Name: Gordo's Trucking and Repair Services LLC
- Owner: Greg Flores
- Address: 16226 S. Waterloo Rd., Suite 4, Cleveland, OH 44110
- Phone: (216) 210-7008
- Email: gregflores81@gmail.com